Custom Ticket Site Privacy Policy

TicketWebsites, LLC (“us” or “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (“Policy”).You may browse https://customticketsite.com/ (the “Site”) without revealing your personal information, but in order to take advantage of certain of the Site’s services, you must provide personal information. By providing personal information, you agree to the collection, use, disclosure, and retention of your personal information as described in this Privacy Policy. This Privacy Policy describes our treatment of personal or personally identifiable information, which we’ll refer to as “Personal Information”, that may be collected when you are on the Site. This Privacy Policy does not apply to the practices of companies or individuals that TicketWebsites, LLC does not own or exercise supervisory control over, or to third party advertisers on the Site. We are not responsible for the policies or offerings of any third party, and we urge you to review third party’s policies and terms and conditions, as they may vary.

We update this Privacy Policy from time to time so please review this Privacy Policy regularly. If we materially change our Privacy Policy, we will notify you of such updates by posting a notice on the Site and/or contacting you at the e-mail address provided to us. Your continued use of the Site will be deemed your agreement that your Personal Information may be used in accordance with the updated policy. If you do not agree with the changes, then you should stop using the Site and our services, and you should notify us that you do not want your information used in accordance with the changes.

This Privacy Policy will notify you:

  • What Personal Information is collected from you through the Site, how it is used, and with whom it may be shared;
  • What choices are available to you regarding the use of your information;
  • The security procedures we use to protect against the misuse of your information;
  • As applicable, how to change the information we have.

 

Information Collection, Use, and Sharing

In addition to the information you provide us when signing up for one of our products or services, we may collect details of your visits to the Site and the resources that you access, including, but not limited to traffic data, location data, weblogs and other communication data, including your IP address, the date and time you accessed or left the Site, and which pages you viewed. Some parts of the Site use cookies and other technologies to collect this information about your general internet usage. See section below “How We Use Cookies, Third Party Advertising, Services and Collection of Data” to learn more.

By submitting a telephone number on the Site, you agree that a representative of TicketWebsites, LLC can contact you at the number you provided, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message.  Your consent is not required to receive any products and/or services from us. We may sell your Personal Information to non-financial organizations, such as companies engaged in direct marketing and the selling of consumer products and services.

We will use your information to respond to you regarding the reason you contacted us. We may share your Personal Information with our employees, contractors (including website operators), affiliated organizations, and service providers. Service providers are third parties that provide services to us such as credit card processing, ticket exchange listings, webhosting, web analytics, technical support, emailing, marketing and managing our services, programs, operations and promotions, fulfilling your requests, or processing any other information on our behalf to provide the products and services available at or through the Site or the services we provide. We may store Personal Information in locations that are not under our direct control but are under the control of our service providers. Our service providers only receive Personal Information if they must receive it to perform their obligations to us, and they are not authorized to use any Personal Information for any other purpose. We will require those service providers maintain the confidentiality of your Personal Information through a written agreement. In those situations, your Personal Information may be sent directly to the service provider. Unless you ask us not to, we may contact you in the future to tell you about specials, new products or services, or changes to this Privacy Policy. We may also share your information with our affiliated entities to provide joint content and services, to market the products and services of such entities, or to solicit reviews from the you about the Site or purchases made on the Site.

In addition, we will respond to verified law enforcement, or other governmental, request or subpoena for reasons including but not limited to a criminal investigation, alleged illegal activity, identity theft, fraud, or a matter of national security, in which case your Personal Information may be disclosed. In such events, we will disclose information relevant to the investigation including but not limited to name, city, state, zip code, telephone number, email address, fraud complaints, IP address, and credit card information. We may also share such information with third parties, such as license verification companies, for the purposes of investigating or preventing fraudulent activities. We reserve the right to report to law enforcement agencies any activities that we believe, in good faith, to be unlawful. In the case of identity theft, you may authorize a law enforcement officer to request the records from us or you may request that we send your records directly to a law enforcement officer.

We may use and disclose your Personal Information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our customers and/or users of the Site  is among the assets transferred.

We will not use Personal Information collected for materially different, unrelated, or incompatible purposes without providing you with notice and/or updating this Privacy Policy.

 

Your Access to and Control Over Information

If required by applicable law, you can do the following by contacting us via email at support@customticketsite.com:

Opt out of any future contact from us;

  • See what data we have about you, if any;
  • Change or correct any data we have about you;
  • Have us delete any data we have about you; and
  • Express any concern you have about our use of your data.
  • You also have the option, at the time of purchase, to opt-in to receiving marketing material or third party offers.

To stop receiving promotional or marketing emails or to opt-out of having your information sent to third parties for marketing purposes, you can follow the instructions in any promotional email you receive from us. Even if you opt out of receiving promotional or marketing emails, you will still be contacted with transactional messages these include but are not limited to a confirmation email with details of your order, a notice about the status of your order, and/or a request to provide feedback about service you received from us.

You have the right to access your data or to ask us to correct it.

To get access to, or ask us to correct, amend or delete inaccurate data please contact us at support@customticketsite.com. If asked to remove data, we will respond within a reasonable timeframe.

 

How We Use Cookies, Third Party Advertising, Services and Collection of Data

Please note that third party vendors, including but not limited to Google, show advertisements for us on the Internet. Third party vendors, including but not limited to Google, use cookies and web beacons to serve advertisements based on your prior visits to the Site. To opt out of Google’s use of cookies, you  can visit the Google’s Ads Help page to learn more on opting out: https://policies.google.com/technologies/ads. We may share, sell, or rent your information collected voluntarily from you on the Site with third party vendors, advertising companies, or analytics providers including but not limited to Google.

In addition, we participate in targeted advertising. We allow third party companies to collect certain information when you visit the Site to provide measurement services to the Site and target ads to you. the Site uses this information to serve ads for our products or services or for the products or services of other companies when you visit the Site or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware or software information, cookie and session ID) and Personal Iinformation (e.g. IP address) during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie, third party web beacon, or other similar technologies to collect this information.

We work with third parties that collect information across various channels. Such third parties use this information to recognize you across different channels and platforms, including but not limited to computers, mobile devices, and smart TVs, over time for advertising, analytics, attribution, and reporting purposes. your data may be transferred outside of the country from which it was originally collected.

Some browsers have a ‘do not track’ feature that lets you tell websites that you do not want to have your online activities tracked. Currently, the Site does not respond to browser ‘do not track’ signals, but we provide you the option to opt-out of targeted advertising. To learn more about this type of advertising or to opt-out of this type of advertising, visit http://optout.aboutads.info/.

We use flash cookies on the Site. Flash cookies are small pieces of information stored and accessed by Adobe Flash. If you want to disable these flash cookies, you’ll need to open the Adobe Settings Manager, accessible either by right-clicking “Flash Content” and clicking ‘Global Settings’, or by navigating directly to your storage settings through the flash website. There you can clear some or all your flash cookies manually through the Website Storage panel or turn off flash storage completely. However, please remember this could prevent some parts of the Site from working properly. We also use third-party technology services to better understand the needs of our Site users. This enables us to optimize the services that we provide and your experience on the Site.

 

Security

We take reasonable precautions to protect your information. When you submit sensitive information (such as credit card data) via the Site, your information is protected both online and offline. Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page. We are committed to not re-identifying sensitive information collected by us. We also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to Personal Information. The computers and servers in which we store Personal Information are kept in a secure environment. Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically on the Site, and transmission of such data is therefore entirely at your own risk.

 

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83, the “Shine the Light” law, permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@customticketsite.com.

Last Updated May 11, 2021